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Clocking – the problem of mileage adjustment

From up top Clocking_Rupert Pontin
Rupert Pontin, head of valuations, Glass’s

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4 September 2015

In the May Editorial Glass’s looked at what we referred to as the “Elephant in the Room” and discussed the re-emergence of the practice of clocking.

The number of vehicles that are having their mileage adjusted is increasing again and, whilst there are still a small number of trade offenders, this time it is the consumer who is trimming miles to avoid excess mileage charges at the end of PCP contracts.

This practice is illegal, damages the reputation of the UK Motor Trade as a whole

This practice is illegal, damages the reputation of the UK Motor Trade as a whole and needs to be curtailed. This month the NFDA (National Franchised Dealers Association) are mounting a new campaign to raise awareness of the problem and to lobby the government to do something positive to really help eradicate the issue. Publicising the problem and highlighting the consequences is very important but probably the biggest single action that can be taken is to make Mileage Adjustment completely illegal.

Currently it is not illegal to make changes to mileage readings in situations where dashboard displays may have been replaced or the provenance of vehicles may have changed for some reason. There are a number of reputable companies in existence but there are also a number of less reputable individuals prepared to do any change for a price and, if caught, they hide behind the fact that they were merely adjusting the mileage.

However, this really could be the time to stop the practice completely by making any change to the mileage display illegal. It is key that as an industry we support this initiative wherever possible.

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