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Nexus scoops two awards in one week

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Nexus Vehicle Rental

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19 December 2014

Nexus Vehicle Rental
David Brennan, Nexus CEO

Corporate rental provider, Nexus Vehicle Rental, have scooped two industry awards in one week, both in recognition of their high standards of customer service.

With their award winning IRIS booking system, dedication to customer care and willingness to go the extra mile, Nexus were awarded the Best Business Customer Service Award

With their award winning IRIS booking system, dedication to customer care and willingness to go the extra mile, Nexus were awarded the Best Business Customer Service Award and an ISO 27001 (International Organisation of Standards) global certification.

Judges at the Best Business Awards said;

“Operating in a business area where service is everything, Nexus Vehicle Rental has made excellent use of technology to meet the demands of its 750 corporate customers.

“After the installation of its Intelligent Rental Information System (IRIS) to manage rentals, bookings can be completed in an incredible 10 seconds. Today half of all bookings are made via IRIS, which leave more time for the more complex cases. The introduction of speeding booking is an impressive achievement that has helped boost service to unprecedented levels and kept the competition at bay.”

After being carefully examined for six weeks, the International Organisation of Standards saw just how committed Nexus are to the protection of customer information, earning them the internationally recognised ISO 27001 certification.
David Brennan, Nexus CEO, said;

“Both of these accolades demonstrate our continued commitment to meeting a high quality of customer service. At Nexus we have always put our customers at the heart of what we do, and we will always make it our priority to ensure they receive the highest service standards. Both accolades are testament to this.”

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