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Vauxhall pulls the plug on Lifetime Warranty

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Vauxhall has cancelled its Lifetime Warranty scheme for its cars

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2 October 2014

Vauxhall has cancelled its Lifetime Warranty scheme for its cars
Vauxhall has cancelled its Lifetime Warranty scheme for its cars just four-years after launch, because of market conditions

JUST four years after launching its Lifetime Warranty programme, Vauxhall has ditched it in favour of a three-year 60,000 mile scheme.

From January 2015, all Vauxhall cars and vans will carry the new warranty with options for extension.

Tim Tozer, Vauxhall’s chairman and managing director cites the changing ownership landscape and significant investment in new technology as key drivers for the change.

He said: “In today’s market, 65% of retail sales are supported by a finance package and within that, over 60% are PCPs. This has dramatically changed ownership patterns resulting in fewer customers retaining their cars beyond three years.

“Couple this with a €4Bn investment in high technology powertrains and state of the art new products and it no longer makes business sense to invest in 100,000 mile warranty cover.

“We will continue to focus our investment on providing our customers with a high quality and satisfying experience, both at dealer and company level, throughout their purchase and ownership period.”

However, existing vehicles with Lifetime Warranty will continue to be covered for up to 100,000 miles, while the vehicle remains with the first owner, subject to annual validation.

The new transferable warranty includes AA roadside assistance (with Homestart and full European cover) in the first year and is available with cost effective extension options up to four and five years.

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