THRIFTY Car and Van Rental has taken the top spot in the first Nexus supplier awards which recognise outstanding commitment to customer service.
Thrifty Car and Van Rental scooped two awards at the ceremony, being named Best Overall Supplier as well as winning the award for Best Contribution to a Partnering Relationship.
Also honoured in the awards was Northgate Van Hire which won the Best Cross Functional Teamwork award, Europcar which received the Most Improved Operation award and NL Commercials which was recognised as Best New Supplier. Car or Van Specialist Vehicle Hire won the award for Best Local Supplier.
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Launched this year, the awards recognise rental suppliers that have consistently delivered high service levels as measured through the Nexus supplier management module – a ground breaking service management tool that proactively tracks supplier performance and enables customer issues to be resolved.
Winners of the Nexus 2015 Supplier Awards
- Best Cross Functional Teamwork – Northgate Van Hire
- Best Contribution to a Partnering Relationship – Thrifty Car and Van Rental
- Most Improved Operation – Europcar
- Best New Supplier – NL Commercials
- Best Local Supplier – Car or Van Specialist Vehicle Hire
- Best Overall Supplier – Thrifty Car Rental